Terms & Conditions

PRICES

All the price displayed in Medinaa Hijab quoted in Malaysia Ringgit. Shipping rates are fixed, RM 6 for Semenanjung and RM9 for Sabah/Sarawak.  Prices are fixed and non-negotiable.  Please make the payment with correct amount. Medinaa Hijab has the right to cancel or hold your parcel if your payment are incorrect.

RETURN AND EXCHANGE POLICY

Please note that all purchases are final and NO returns will be accepted unless wrong item is sent or product is in poor condition

If you encountered problem with the item received,you can return your orders within a 7 days from invoice. All returned items must be in  UNWORN, UNWASHED,UNALTERED  condition WITH THE TAGS STILL ATTACHED.  Items that failed to meet these criteria or are non-returnable, and will not be entertained. you are responsible for original shipping charges back to Medinaa Hijab. 

Please keep your tracking number. The items that are valid for return are

i)                    Torn items

ii)                  Wrong order

Please note that size exchange is NOT ALLOWED. Kindly refer to size measurements before purchasing.

 

BY PURCHASING WITH MEDINAA HIJAB. WE CONSIDERED YOUR AGREED WITH ALL TERMS AND CONDITIONS

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